Orders & Personalization
Can I personalize my gift?
Absolutely! Many of our products can be personalized with names, messages, logos, or custom designs. Personalization options are available on eligible product pages.
Can you create completely custom gifts?
Yes! If you have a unique idea or specific requirements, we'd love to help. Contact us to discuss your vision, budget, and timeline, and we'll work with you to create something truly special.
Can you create a custom gift within my budget?
Absolutely! We believe every thoughtful gift should fit your budget. Whether you're looking for a single personalized gift or planning a large corporate order, we'll work with you to create a beautiful gifting solution that meets your style, needs, and budget.
Simply contact us with your ideas, budget, and timeline, and we'll recommend the best options for you.
Corporate Gifting
Do you offer corporate gifting?
Yes! We specialize in premium corporate gifting for businesses of all sizes. We can personalize gifts with company logos, custom packaging, branded inserts, and more.
Do you accept bulk orders?
Absolutely. Whether you need gifts for employees, clients, conferences, or special events, we're happy to accommodate bulk and corporate orders.
Shipping
Where do you ship?
We currently ship to:
- Canada 🇨🇦
- United Kingdom 🇬🇧
- Australia 🇦🇺
We hope to expand to additional countries in the future.
How long will my order take?
Processing times depend on the type of order.
- Standard orders: 1–3 business days
- Personalized orders: 3–7 business days
- Corporate orders: Timelines vary based on quantity and customization
Shipping times vary depending on your location.
Returns
Can I return a personalized product?
Because personalized products are made specifically for you, they cannot be returned unless they arrive damaged, defective, or we made an error.
Please review all personalization details carefully before placing your order.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the item. We'll work with you to resolve the issue as quickly as possible.
Gift Packaging
Are your gifts packaged for gifting?
Yes! Every order is carefully packaged with presentation in mind. Many of our products are gift-ready, making them perfect for birthdays, holidays, corporate events, and special occasions.
Can I include a gift message?
Yes! Many of our products allow you to include a personalized gift message. Available options will be shown during the ordering process where applicable.
Need More Help?
If you can't find the answer you're looking for, we'd be happy to help.
📧 Email: luxifygifts@gmail.com
📍 Location:
66 Evansbrooke Terrace NW, Calgary, Alberta T3P 1H1, Canada
Phone: +1 403-606-1774